Shipping policy

Order Processing All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or public holidays. Once your order has been dispatched, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Spain: Free standard shipping — 3-5 business days.

European Union: Shipping rates are calculated at checkout — 5-10 business days.

United Kingdom: Shipping rates are calculated at checkout — 7-12 business days.

United States: Shipping rates are calculated at checkout — 10-15 business days.

Customs & Duties For orders shipped outside the European Union (UK, US), customs fees and import duties may apply upon arrival. These charges are the responsibility of the customer and are not included in the order total.

Tracking Your Order Once your order ships, you will receive a tracking number by email. You can track your order at any time through our order tracking page.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at hello88esforat@gmail.com within 7 days of the expected delivery date and we will resolve it promptly.